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Trusted Edge Marketing | A Non-Government Entity | Mon–Fri 9AM–6PM EST DNC Policy · CCPA · Opt Out · Terms · Privacy

Privacy Policy

Last Updated: January 2025

1. Introduction

Trusted Edge Marketing ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (trustededgemarketing.com) and interact with our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

A. Information You Provide Directly:

  • Contact information (name, email address, phone number, mailing address)
  • Demographic information (date of birth, state of residence, ZIP code)
  • Medicare eligibility status and enrollment period information
  • Plan preferences and healthcare needs
  • Any other information you choose to provide in forms or communications

B. Information Collected Automatically:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website and exit pages
  • Device information (operating system, device type)
  • Cookies and similar tracking technologies

C. Information from Third Parties:

  • Insurance carriers and plan administrators
  • Data analytics providers
  • Marketing and lead generation partners

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services and website functionality
  • To respond to your inquiries and provide customer support
  • To send you quotes, plan comparisons, and enrollment assistance
  • To contact you via phone, email, or text regarding Medicare plans and insurance products
  • To process your enrollment in Medicare Advantage or Part D plans
  • To comply with legal and regulatory obligations
  • To prevent fraud and secure our website
  • To analyze website traffic and user behavior for optimization
  • To send marketing communications (with your consent)

4. How We Share Your Information

We may share your information with:

  • Insurance Carriers & Licensed Agents: To provide quotes, plan information, and enrollment assistance
  • CMS (Centers for Medicare & Medicaid Services): As required by Medicare marketing regulations
  • Service Providers: Third-party vendors who assist with website hosting, customer support, and analytics
  • Legal Requirements: When required by law, court order, or government request
  • Business Partners: With your consent for marketing or service delivery purposes

We do NOT sell your personal information to unaffiliated third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and login information
  • Analyze website usage and performance
  • Track marketing campaign effectiveness
  • Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. We also respect the "Do Not Track" signals sent by some browsers.

6. Telemarketing & Communication Preferences (TCPA)

By providing your phone number, you understand that:

  • You may receive marketing calls and text messages from Trusted Edge Marketing and carrier partners
  • Standard SMS/MMS and data messaging rates may apply
  • Consent is not required to receive a quote or plan information
  • You may revoke consent and opt out at any time

To Opt Out: Text STOP to our SMS messages, complete our Opt Out form, or call us directly. We honor all opt-out requests within 30 days in compliance with TCPA and FCC regulations.

7. Data Security

We implement industry-standard security measures including SSL encryption, firewalls, and secure data storage to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Important: Never share sensitive information (SSN, payment details, etc.) via unsecured channels like email or unsolicited phone calls.

8. Your Privacy Rights

A. Access & Correction: You have the right to request access to your personal information and request corrections to inaccurate data.

B. Deletion: You may request deletion of your information, subject to legal and regulatory requirements.

C. Opt-Out: You may opt out of marketing communications, sales calls, and data sharing by completing our Opt Out form or contacting us directly.

D. Do Not Call (DNC): To be added to our internal Do Not Call list, visit our DNC Policy page.

E. California Privacy Rights (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act. See our CCPA Notice for more information.

9. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly and comply with COPPA (Children's Online Privacy Protection Act).

10. Third-Party Links

Our website contains links to third-party websites (Medicare.gov, insurance carrier sites, SHIP programs). We are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing information.

11. CMS Marketing Compliance & TPMO Disclosures

As a Third-Party Marketing Organization (TPMO) registered with CMS, we comply with all Medicare marketing guidelines and regulations. We:

  • Disclose all carrier relationships and compensation agreements
  • Maintain records of consumer contacts and opt-out requests
  • Follow CMS privacy and data protection requirements
  • Do not use protected health information beyond the scope authorized

12. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes outlined in this Privacy Policy. Retention periods may vary by the type of information and applicable law. You may request deletion of your information subject to legal and contractual requirements.

13. International Data Transfer

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our website, you consent to such transfers.

14. Accessibility of This Privacy Policy

We are committed to making this Privacy Policy accessible. If you have difficulty viewing or understanding this policy, please contact us at hello@trustededgemarketing.com, and we will provide assistance.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to the website. Your continued use of our website constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

16. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Trusted Edge Marketing
Email: hello@trustededgemarketing.com
Website: www.trustededgemarketing.com
Hours: Monday–Friday, 9AM–6PM EST

Last Updated: January 2025. This policy supersedes all previous versions.

Common Medicare Questions, Answered

Not sure where to start? These answers cover the most common questions we hear from Medicare beneficiaries.

Medicare Advantage (also known as Part C) is an alternative way to receive your Medicare benefits through a private insurer approved by Medicare. These plans must cover everything Original Medicare covers, and many include additional benefits like prescription drugs, dental, vision, and hearing — benefits Original Medicare does not cover. Plans vary by carrier, location, and year.

You can typically enroll during the Annual Enrollment Period (AEP), which runs October 15 – December 7 each year. You may also enroll during your Initial Enrollment Period (IEP) when you first become eligible for Medicare (around your 65th birthday). Special Enrollment Periods (SEPs) may apply if you experience a qualifying life event. Contact a licensed agent to determine your eligibility.

No. Our plan comparison and consultation services are provided at no cost to you. Our licensed agents are compensated by the insurance carriers — you never pay us directly. Your consent is also not required to receive quotes. You can email us at hello@trustededgemarketing.com without providing any personal information.

No. Trusted Edge Marketing is a privatez We are not connected with, endorsed by, or affiliated with the U.S. government or the federal Medicare program. We are a Third-Party Marketing Organization (TPMO) representing multiple carriers and plan types in many service areas.

We do not offer every plan available in your area. We currently represent a number of organizations offering products in your area. Please contact Medicare.gov, call 1-800-MEDICARE, or contact your local State Health Insurance Program (SHIP) to get information on all of your options.

A "$0 premium" plan means you pay no monthly premium for that Medicare Advantage plan. You still pay your Medicare Part B premium to the government. However, deductibles, co-pays, and coinsurance may still apply. Not all plans have $0 premiums and availability varies by area. Benefits, premiums, and cost-sharing are subject to change annually on January 1.

You can revoke your marketing consent at any time. To opt out of calls and texts, complete the opt-out form on our website. To be added to our Do Not Call list, visit our DNC Policy page. We honor all opt-out requests promptly in accordance with applicable federal and state law.

A Third-Party Marketing Organization (TPMO) is a company, like Trusted Edge Marketing, that markets and/or sells Medicare Advantage and Part D plans on behalf of one or more carriers. CMS regulations require TPMOs to clearly disclose their relationships with carriers, the plans they represent, and that they are not directly affiliated with Medicare. We follow all CMS Medicare Marketing Guidelines.